What is the price per night?
Hello! Our rates change depending on the season, but don't worry, we have two quick ways to help you:
1. Write to us on WhatsApp – A live advisor will give you the exact rate for the moment and answer all your questions.
2. Use the BOOK button – Simulate your stay online, choose dates, and get the final price instantly.
Book direct here and secure the best discount!
What are the check-in/check-out times?
Check-in: 3:00 PM | Check-out: 12:00 PM. If you arrive early or leave late, we can store your luggage at no cost.
Do you offer a Day Pass?
Yes! We have a Day Pass for families. It includes access to the pool, Wi-Fi, and green areas. Ask about our promotions.
What are the best dates to travel without sargassum?
Sargassum is less frequent from November to April. During the summer (June-August) there may be more, but our nearby beaches are cleaned daily.
What is near the hotel?
We are in downtown Cancun, 5 minutes from Mercado 28 and 6 minutes from Mercado "Kihuic". 7 minutes from the ADO Bus Terminal, 15 minutes from the Hotel Zone.
Can I do a late check-in or late check-out?
Yes, check-in is no problem. For late check-out, if your flight leaves later, you can request it at reception upon arrival.
Do you offer airport transfers?
Yes, we have private transfer service at an additional cost, or if you prefer, you can use the ADO bus to the terminal.
What is the weather like in Cancun? Is it safe?
The weather is tropical warm all year round (25-32°C). The rainy season is from June to October, but they are usually short showers.